Clínica IDEN
According to our open methodology, this clinic scored 61.1/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #4 of 12 ranked clinics · Last checked: 25 September 2026
61.1/100
Positions by Rating Profile
- Overall Transparency & Trust#461.1/100
- Best for Expats#859.5/100
- Best for Dental Implants#359.5/100
- Best for Emergency Dental Care#367/100
- Best Price Transparency#740.9/100
- Best English-speaking Clinicsnot ranked
- Best for Families / Childrennot ranked
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ✗ General anaesthesia / deep sedation (sleep dentistry) — No general anaesthesia or deep sedation documented Local anesthesia is standard; conscious sedation (sedación consciente) offered for anxious patients, patient stays aware [clinica-iden-sedation]
Summary
Implant-focused dental clinic in Col. Sertoma, Monterrey, led by Dr. Joel Méndez Monge. Offers full-arch (All-on-X) and single implants, guided surgery, endodontics, orthodontics and general dentistry with 3D radiography. Coordinates care for out-of-town patients. Prices not published.
Strengths
- Information Transparency: 18 of 20 points.
- Medical Infrastructure: 13.5 of 15 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
- AI & Search Visibility: 3 of 8 verifiable points (missing: mentioned for: best dentist Monterrey; mentioned for: English speaking dentist Monterrey; mentioned for: dental implants Monterrey; mentioned for: emergency dentist Monterrey; mentioned for: Monterrey dental clinic for expats)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
18 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed [s1] | 3/3 |
| ✓ | Dentist specializations listed [s1] | 2/2 |
| ✓ | Real clinic photos Genuine consultation photo with the clinic's own implant-education poster in the background [clinica-iden-deepen-10] | 2/2 |
| ✓ | Service list published [s1] | 3/3 |
| ✓ | Clear contact details [s1] | 2/2 |
| ✗ | English website version [s1] | 0/2 |
| ✓ | Address and map published [s1] | 2/2 |
Price Transparency
0 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
Reputation & Reviews
14.5 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) as of 2026-08-25 [clinica-iden-refresh] | 5/6 |
| ◐ | Google review volume [clinica-iden-refresh] | 1/3 |
| ✓ | Review recency [clinica-iden-refresh] | 3/3 |
| ✗ | Clinic responds to reviews None of the 11 reviews read, 11 of them dated within the last 24 months (newest 2026-09-03), carries an owner reply, and the reply block of the listing was readable. [clinica-iden-deepen-15] | 0/2 |
| ✓ | No recurring complaints No 1-2 star reviews among 49; the two lower ratings raise no complaint [clinica-iden-deepen] | 2/2 |
| ✓ | No suspicious review patterns Not 100% 5-star, dates spread over a year, reviewer accounts have history [clinica-iden-deepen-11] | 2/2 |
| ✓ | Active Facebook presence [s1] | 1/1 |
| ✗ | TripAdvisor presence No relevant TripAdvisor listing found by name search; no TripAdvisor link on the clinic's own channels [clinica-iden-deepen-2] [clinica-iden-deepen-12] | 0/0.5 |
| ✓ | Other review platforms Its dentist Dr. Joel Méndez Monge has a Doctoralia profile as IDEN, listed at Av. Profesor Moisés Sáenz 1509 (56 patient reviews, 5/5, checked 2026-10-01). [clinica-iden-platforms] | 0.5/0.5 |
Medical Infrastructure
13.5 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray [s1] | 2/2 |
| ✓ | CBCT (3D imaging) [s1] | 2/2 |
| ✓ | Implantology [s1] | 2/2 |
| ✓ | Orthodontics [s1] | 2/2 |
| ✓ | Oral surgery [s1] | 2/2 |
| ✗ | Pediatric dentistry The clinic states it treats adults only and offers no pediatric dentistry [clinica-iden-deepen-13] | 0/1.5 |
| ✓ | Emergency care FAQ offers a priority same-day or next-day appointment for acute pain, a blow or a broken tooth [clinica-iden-deepen-3] | 1.5/1.5 |
| ✓ | Works with international patients [s1] | 2/2 |
Communication & Service
6 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✓ | WhatsApp / LINE available [s1] | 2/2 |
| ? | Response speed | 0/1.5 |
| ? | English spoken | 0/2.5 |
| ✓ | Pre-visit consultation possible Real-time online booking calendar with instant confirmation, separate from a generic contact form [clinica-iden-deepen-4] | 1.5/1.5 |
| ✓ | Clear service explanations [s1] | 1/1 |
| ✓ | Convenient opening hours Google listing shows weekday closing at 19:00 [clinica-iden-deepen-14] | 1.5/1.5 |
AI & Search Visibility
3 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Monterrey", "English speaking dentist Monterrey", "dental implants Monterrey", "emergency dentist Monterrey", "Monterrey dental clinic for expats".
| ✗ | Mentioned for: best dentist Monterrey Not present in the top web results for "best dentist Monterrey" on 2026-09-25. [clinica-iden-deepen-5] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Monterrey Not present in the top web results for "English speaking dentist Monterrey" on 2026-09-25. [clinica-iden-deepen-6] | 0/1 |
| ✗ | Mentioned for: dental implants Monterrey Not present in the top web results for "dental implants Monterrey" on 2026-09-25. [clinica-iden-deepen-7] | 0/1 |
| ✗ | Mentioned for: emergency dentist Monterrey Not present in the top web results for "emergency dentist Monterrey" on 2026-09-25. [clinica-iden-deepen-8] | 0/1 |
| ✗ | Mentioned for: Monterrey dental clinic for expats Not present in the top web results for "Monterrey dental clinic for expats" on 2026-09-25. [clinica-iden-deepen-9] | 0/1 |
| ✓ | Structured data on website Site's JSON-LD declares Dentist and Physician entities [s1] | 1.5/1.5 |
| ? | Google indexing quality | 0/2 |
| ✓ | Dedicated service pages [s1] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dr. Joel Méndez Monge [s1] | Dental Surgeon, Oral Implantology | not verified |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Communication & Service: Response speed
- Communication & Service: English spoken
- AI & Search Visibility: Google indexing quality
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://clinicaiden.com.mx/ |
|---|---|
| Phone | +52 81 4639 5096 |
| +52 81 4639 5096 | |
| https://www.facebook.com/profile.php?id=100090829475683 | |
| Google Maps | Map listing |
| Address | Edificio DELTA, Calle de la Clínica #2520, Col. Sertoma, 64718 Monterrey, Nuevo León |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://clinicaiden.com.mx/ | JSON-LD across the site includes @type Dentist and Physician alongside FAQPage/Question/Answer markup | 2026-09-25 |
| clinica-iden-refresh | https://www.google.com/maps/place/IDEN+-+Implantes+Dentales+-+Dr.+J… | most recent review visible flagged "new", dated about 2 weeks ago | 2026-08-25 |
| clinica-iden-sedation | https://implantes.clinicaiden.com.mx | "La cirugía se realiza con anestesia local... Además, contamos con el servicio de sedación consciente ideal para pacientes con ansiedad" | 2026-08-25 |
| clinica-iden-deepen | https://www.google.com/maps?cid=7647227662357375406&hl=en | Google listing 2026-09-25: histogram 1★0/2★0/3★1/4★1/5★47 of 49; the 3-star review asks about the implant price and the 4-star one says "Trato bien" - no complaint theme | 2026-09-25 |
| clinica-iden-deepen-2 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=IDEN%20I… | TripAdvisor's own TypeAhead search returns no matching Monterrey business | 2026-09-25 |
| clinica-iden-deepen-3 | https://clinicaiden.com.mx/odontologia-general | FAQ "¿Qué hago si tengo una urgencia dental?": "Si tienes dolor intenso, un golpe o se te rompió un diente, contáctanos por WhatsApp... te damos cita prioritaria el mismo día o al siguiente según disponibilidad." | 2026-09-25 |
| clinica-iden-deepen-4 | https://clinicaiden.com.mx/agendar | "AGENDA EN LÍNEA - Reserva tu cita - Consulta los horarios disponibles en tiempo real y elige la fecha y hora que mejor te acomode. Tu cita queda confirmada al instante." | 2026-09-25 |
| clinica-iden-deepen-5 | search:best dentist Monterrey | Web search on 2026-09-25: results 1–9 were yelp.com, en.dentalclinicmty.com (x2), medicaltourismco.com, dentaldepartures.com, medicaltourismex.com (x2), dentalmexico.com, dentavacation.com; the clinic's site and name were not among them. | 2026-09-25 |
| clinica-iden-deepen-6 | search:English speaking dentist Monterrey | Web search on 2026-09-25: results 1–9 were getglobalcare.com, dentistamty.com, flyhospital.com, medicaltourismco.com (x2), dentavacation.com (x2), dentaldepartures.com (x2); the clinic's site and name were not among them. | 2026-09-25 |
| clinica-iden-deepen-7 | search:dental implants Monterrey | Web search on 2026-09-25: results 1–9 were us-uk.bookimed.com, dentalimplantsmonterrey.com, dentavacation.com, medicaltourismex.com (x2), montereybayoralsurgery.com, en.wikipedia.org (x3); the clinic's site and name were not among them. | 2026-09-25 |
| clinica-iden-deepen-8 | search:emergency dentist Monterrey | Web search on 2026-09-25: results 1–9 were dentalumex.com, yelp.com, doctoralia.com.mx, mydentistinmonterrey.com, allorthodontic.com, zurit.com.mx, en.dentalclinicmty.com, dentalmexico.com, medicaltourismex.com; the clinic's site and name were not among them. | 2026-09-25 |
| clinica-iden-deepen-9 | search:Monterrey dental clinic for expats | Web search on 2026-09-25: results 1–9 were whatclinic.com, us-uk.bookimed.com, getglobalcare.com, dentistamty.com, en.dentalclinicmty.com, dentavacation.com, medicaltourismco.com, placidway.com, dentaldepartures.com; the clinic's site and name were not among them. | 2026-09-25 |
| clinica-iden-deepen-10 | https://www.google.com/maps?cid=7647227662357375406&hl=en | Listing photo: a dentist reviewing a Hiossen implant chart with a patient, branded clinic poster visible on the wall | 2026-09-25 |
| clinica-iden-deepen-11 | https://www.google.com/maps?cid=7647227662357375406&hl=en | Reviews dated 2025-11 through 2026-09; reviewers include Local Guides with 27-35 prior reviews alongside newer accounts | 2026-09-25 |
| clinica-iden-deepen-12 | https://clinicaiden.com.mx/ | Site's own social links are Instagram and Facebook only, across all 15 pages read | 2026-09-25 |
| clinica-iden-deepen-13 | https://clinicaiden.com.mx/odontologia-general | FAQ "¿Atienden a niños?": "No. Nuestra clínica atiende exclusivamente a pacientes adultos y adultos mayores; no ofrecemos atención odontopediátrica." | 2026-09-25 |
| clinica-iden-deepen-14 | https://www.google.com/maps?cid=7647227662357375406&hl=en | Google Business Profile: Thu/Fri/Mon/Wed 10:00-13:00 and 15:00-19:00 | 2026-09-25 |
| clinica-iden-platforms | https://www.doctoralia.com.mx/perfil/joel-mendez-monge | Doctoralia profile of Dr. Joel Mendez Monge, read 2026-10-01: cédula 12033897, the professional licence number printed on clinicaiden.com.mx; practices listed as "IDEN" at Avenida Profesor Moisés Sáenz 1509, Mitras Centro, Monterrey 64460 and online consultations (the clinic's own site gives Edificio DELTA, Calle de la Clínica #2520, Sertoma); 56 patient reviews, rating 5/5 | 2026-10-01 |
| clinica-iden-deepen-15 | https://www.google.com/maps?cid=7647227662357375406&hl=en | Google listing "IDEN - Implantes Dentales - Dr. Joel Mendez" (Dentist), read 2026-10-05 in three review orders (the five lowest-rated, the five newest and the five most relevant): rated 4.9 from 49 reviews (1★ 0 / 2★ 0 / 3★ 1 / 4★ 1 / 5★ 47); 11 distinct reviews read, dated 2025-06-11 to 2026-09-03, 0 with an owner reply | 2026-10-05 |
Change History
| Date | Change |
|---|---|
| 2026-10-05 | Read the clinic's Google listing on 2026-10-05 (its lowest-rated and newest reviews with the star histogram): no owner replies found. |
| 2026-09-25 | Search visibility checked on 2026-09-25 for the five pending Monterrey queries: not present for "best dentist Monterrey", "English speaking dentist Monterrey", "dental implants Monterrey", "emergency dentist Monterrey", "Monterrey dental clinic for expats". |
| 2026-09-25 | Re-read on 2026-09-25: the clinic's website (all 15 pages, including the online booking calendar, treatments and general-dentistry FAQ) and its Google listing. Recorded: a genuine consultation photo, no recurring complaint theme, a real-time online booking calendar, priority same-day or next-day care for dental emergencies, evening weekday hours, and Dentist/Physician structured data. The clinic states it treats adults only, so pediatric dentistry is not offered. No TripAdvisor presence found. Owner replies to reviews and whether staff speak English remain unconfirmed. |
| 2026-08-25 | License verification 2026-08-25 against CLUES and RNP: both registries unreachable/non-functional today (CLUES master-file timeout; RNP ECONNREFUSED). No clinic or doctor license found or ruled false for Dr. Joel Méndez Monge; recorded null. |
| 2026-08-25 | Recorded sedation / general anaesthesia availability (informational): not documented in public sources. Local anesthesia is standard; conscious sedation (sedación consciente) offered for anxious patients, patient stays aware |
| 2026-08-25 | Re-verification 2026-08-25: confirmed website live, name, address, and phone against clinicaiden.com.mx; Google Maps lists this practice as 'IDEN - Implantes Dentales - Dr. Joel Mendez' at the same address (rating matches stored 4.9). Captured 47 reviews and Maps URL/geo coordinates (none previously on file). |
A question or a correction?
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