Imagen Dental
According to our open methodology, this clinic scored 60.8/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #5 of 12 ranked clinics · Last checked: 25 September 2026
60.8/100
Positions by Rating Profile
- Overall Transparency & Trust#560.8/100
- Best for Expats#363/100
- Best for Dental Implants#261/100
- Best for Emergency Dental Care#172.3/100
- Best Price Transparency#939.4/100
- Best English-speaking Clinics#666.5/100
- Best for Families / Children#170.5/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified No anesthesia/sedation info found on official site
Summary
Established dental group (founded 1994) with multiple branches across the Monterrey metropolitan area; main clinic on Av. Gonzalitos. Offers general dentistry, cosmetic dentistry, endodontics, periodontics, pediatric dentistry and maxillofacial surgery, with free initial diagnosis and financing. Prices not published.
Strengths
- Information Transparency: 17 of 20 points.
- Medical Infrastructure: 15 of 15 points.
- Communication & Service: 8.5 of 10 points.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
- AI & Search Visibility: 3 of 8 verifiable points (missing: mentioned for: best dentist Monterrey; mentioned for: English speaking dentist Monterrey; mentioned for: dental implants Monterrey; mentioned for: emergency dentist Monterrey; mentioned for: Monterrey dental clinic for expats)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
17 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✗ | Dentist names listed [s1] | 0/3 |
| ✓ | Dentist specializations listed [s1] | 2/2 |
| ✓ | Real clinic photos Google listing photo shows the clinic's own storefront with its signage [imagen-dental-deepen-10] | 2/2 |
| ✓ | Service list published [s1] | 3/3 |
| ✓ | Clear contact details [s1] | 2/2 |
| ✓ | English website version Corrected: the site has a live English version at /en [imagen-dental-deepen-11] | 2/2 |
| ✓ | Address and map published [s1] | 2/2 |
Price Transparency
0 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
Reputation & Reviews
13 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) as of 2026-09-26; previously 4 [imagen-dental-gbp-2026-09-26] | 3/6 |
| ◐ | Google review volume as of 2026-09-26; previously 80 [imagen-dental-gbp-2026-09-26] | 1.5/3 |
| ✓ | Review recency [imagen-dental-refresh] | 3/3 |
| ✓ | Clinic responds to reviews Owner replies visible on critical reviews [imagen-dental-deepen-12] | 2/2 |
| ✗ | No recurring complaints Two independent reviews describe the same broken-promotion / price-inflation pattern [imagen-dental-deepen] | 0/2 |
| ✓ | No suspicious review patterns Not skewed to 5-star only, dates spread widely, accounts mixed [imagen-dental-deepen-13] | 2/2 |
| ✓ | Active Facebook presence [s1] | 1/1 |
| ✗ | TripAdvisor presence No relevant TripAdvisor listing found by name search; no TripAdvisor link on the clinic's own site [imagen-dental-deepen-3] [imagen-dental-deepen-14] | 0/0.5 |
| ✓ | Other review platforms Has its own Yelp page at Gonzalitos 3036, Monterrey (4.0 from 2 reviews). [s2] | 0.5/0.5 |
Medical Infrastructure
15 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray Own-site technology description documents digital X-rays [imagen-dental-deepen-15] | 2/2 |
| ✓ | CBCT (3D imaging) Own-site technology description documents Cone Beam CT [imagen-dental-deepen-16] | 2/2 |
| ✓ | Implantology Listed as a medical specialty in the site's own structured data [imagen-dental-deepen-17] | 2/2 |
| ✓ | Orthodontics Listed as a medical specialty in the site's own structured data [imagen-dental-deepen-18] | 2/2 |
| ✓ | Oral surgery [s1] | 2/2 |
| ✓ | Pediatric dentistry [s1] | 1.5/1.5 |
| ✓ | Emergency care Site documents walk-in / same-day access at all branches [imagen-dental-deepen-4] | 1.5/1.5 |
| ✓ | Works with international patients Site documents a bilingual team built specifically for U.S./international patients [imagen-dental-deepen-2] | 2/2 |
Communication & Service
8.5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✓ | WhatsApp / LINE available Multiple WhatsApp contact buttons across the site [imagen-dental-deepen-19] | 2/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken Site explicitly states the team is fluent in English for international patients [imagen-dental-deepen-2] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible [s1] | 1.5/1.5 |
| ✓ | Clear service explanations [s1] | 1/1 |
| ✓ | Convenient opening hours [s1] | 1.5/1.5 |
AI & Search Visibility
3 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Monterrey", "English speaking dentist Monterrey", "dental implants Monterrey", "emergency dentist Monterrey", "Monterrey dental clinic for expats".
| ✗ | Mentioned for: best dentist Monterrey Not present in the top web results for "best dentist Monterrey" on 2026-09-25. [imagen-dental-deepen-5] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Monterrey Not present in the top web results for "English speaking dentist Monterrey" on 2026-09-25. [imagen-dental-deepen-6] | 0/1 |
| ✗ | Mentioned for: dental implants Monterrey Not present in the top web results for "dental implants Monterrey" on 2026-09-25. [imagen-dental-deepen-7] | 0/1 |
| ✗ | Mentioned for: emergency dentist Monterrey Not present in the top web results for "emergency dentist Monterrey" on 2026-09-25. [imagen-dental-deepen-8] | 0/1 |
| ✗ | Mentioned for: Monterrey dental clinic for expats Not present in the top web results for "Monterrey dental clinic for expats" on 2026-09-25. [imagen-dental-deepen-9] | 0/1 |
| ✓ | Structured data on website Site's JSON-LD declares a Dentist entity with full business details [s1] | 1.5/1.5 |
| ? | Google indexing quality | 0/2 |
| ✓ | Dedicated service pages [s1] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
No published dentist roster is recorded for this clinic yet — unverified, no penalty.
Red Flags
- low No dentists identified anywhere (-2 pts) — No dentist names published (derived from data).
Red-flag penalty applied: -2 points (capped at -20).
Data We Could Not Verify
- Communication & Service: Response speed
- AI & Search Visibility: Google indexing quality
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | http://www.imagendental.com/ |
|---|---|
| Phone | +52 81 8370 7080 |
| https://www.facebook.com/imagendental/ | |
| Google Maps | Map listing |
| Address | Av. Dr. José Eleuterio González (Gonzalitos) 3036, Mitras Nte., 64320 Monterrey, N.L. |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | http://www.imagendental.com/ | Homepage JSON-LD @type Dentist with name, telephone, address, areaServed, medicalSpecialty and opening hours | 2026-09-25 |
| s2 | https://www.yelp.com/biz/imagen-dental-monterrey | Yelp business page read 2026-10-01: Imagen Dental, Gonzalitos 3036, Monterrey, phone 81 837 07080, Dentists; 4.0 from 2 reviews; unclaimed | 2026-10-01 |
| imagen-dental-refresh | https://www.google.com/maps/place/Imagen+Dental/@25.713639,-100.350… | most recent review visible dated about 1 month ago | 2026-08-25 |
| imagen-dental-deepen | https://www.google.com/maps?cid=2969963723884195881&hl=en | Be corpo elite nutrición y Spa (2020-09-14, 1★): "no respetan promociones... Te inflan los precios"; Larissa Olea (2023-10-12, 1★): "no respetaron una 'promoción' que ellos mismos habían ofrecido, al final me triplicaron el costo" | 2026-09-25 |
| imagen-dental-deepen-2 | https://www.imagendental.com/en | "A Bilingual Team Built for U.S. Patients - From consultation to follow-up care, every step is handled in fluent English"; FAQ section covers documents, payment methods and savings for international patients | 2026-09-25 |
| imagen-dental-deepen-3 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Imagen%2… | TripAdvisor's own TypeAhead search returns only generic Monterrey city/hotel results, no matching business | 2026-09-25 |
| imagen-dental-deepen-4 | https://www.imagendental.com/ | FAQ: "Do I need an appointment or can I walk in?" - "We recommend scheduling via WhatsApp or phone for the best experience, but walk-ins are welcome at all locations" | 2026-09-25 |
| imagen-dental-deepen-5 | search:best dentist Monterrey | Web search on 2026-09-25: results 1–9 were yelp.com, en.dentalclinicmty.com (x2), medicaltourismco.com, dentaldepartures.com, medicaltourismex.com (x2), dentalmexico.com, dentavacation.com; the clinic's site and name were not among them. | 2026-09-25 |
| imagen-dental-deepen-6 | search:English speaking dentist Monterrey | Web search on 2026-09-25: results 1–9 were getglobalcare.com, dentistamty.com, flyhospital.com, medicaltourismco.com (x2), dentavacation.com (x2), dentaldepartures.com (x2); the clinic's site and name were not among them. | 2026-09-25 |
| imagen-dental-deepen-7 | search:dental implants Monterrey | Web search on 2026-09-25: results 1–9 were us-uk.bookimed.com, dentalimplantsmonterrey.com, dentavacation.com, medicaltourismex.com (x2), montereybayoralsurgery.com, en.wikipedia.org (x3); the clinic's site and name were not among them. | 2026-09-25 |
| imagen-dental-deepen-8 | search:emergency dentist Monterrey | Web search on 2026-09-25: results 1–9 were dentalumex.com, yelp.com, doctoralia.com.mx, mydentistinmonterrey.com, allorthodontic.com, zurit.com.mx, en.dentalclinicmty.com, dentalmexico.com, medicaltourismex.com; the clinic's site and name were not among them. | 2026-09-25 |
| imagen-dental-deepen-9 | search:Monterrey dental clinic for expats | Web search on 2026-09-25: results 1–9 were whatclinic.com, us-uk.bookimed.com, getglobalcare.com, dentistamty.com, en.dentalclinicmty.com, dentavacation.com, medicaltourismco.com, placidway.com, dentaldepartures.com; the clinic's site and name were not among them. | 2026-09-25 |
| imagen-dental-deepen-10 | https://www.google.com/maps?cid=2969963723884195881&hl=en | Listing photo: street-level storefront reading "imagen dental", "OPTICA / DENTISTA / AUDIO", matching the Gonzalitos address | 2026-09-25 |
| imagen-dental-deepen-11 | https://www.imagendental.com/en | English version at /en with a language switch on every page, e.g. "A Bilingual Team Built for U.S. Patients - From consultation to follow-up care, every step is handled in fluent English" | 2026-09-25 |
| imagen-dental-deepen-12 | https://www.google.com/maps?cid=2969963723884195881&hl=en | Owner reply dated 2023-04-10 to Lizeth Vélez Castro's 1-star review: "Hola buen día Lizeth, lamentamos leer esta experiencia..."; similar reply dated 2023-10-19 to another 1-star review | 2026-09-25 |
| imagen-dental-deepen-13 | https://www.google.com/maps?cid=2969963723884195881&hl=en | Histogram 1★16/2★2/3★3/4★5/5★54 of 80; readable reviews dated 2020 through 2026 | 2026-09-25 |
| imagen-dental-deepen-14 | http://www.imagendental.com/ | The site's structured data and page content reference no TripAdvisor profile | 2026-09-25 |
| imagen-dental-deepen-15 | https://www.imagendental.com/ | "We use digital X-rays and Cone Beam CT scanning for precise surgical planning" (technology and implantology sections of the site) | 2026-09-25 |
| imagen-dental-deepen-16 | https://www.imagendental.com/ | "cone beam CT & digital x-rays" / "tomografía cone beam y rayos X digitales" listed under "Modern Technology"; further described for implant surgical planning | 2026-09-25 |
| imagen-dental-deepen-17 | http://www.imagendental.com/ | JSON-LD medicalSpecialty includes "DentalImplants"; site content describes implantologists on staff | 2026-09-25 |
| imagen-dental-deepen-18 | http://www.imagendental.com/ | JSON-LD medicalSpecialty includes "Orthodontics" | 2026-09-25 |
| imagen-dental-deepen-19 | https://www.imagendental.com/ | "Message us on WhatsApp" / "Chat on WhatsApp" call-to-action buttons throughout the site content | 2026-09-25 |
| imagen-dental-gbp-2026-09-26 | https://www.google.com/maps?cid=2969963723884195881&hl=en | Google listing read on 2026-09-26: rating 4.1 from 88 reviews; star histogram 1★ 16 / 2★ 2 / 3★ 3 / 4★ 5 / 5★ 62; newest review dated 2026-09-22. | 2026-09-26 |
| imagen-dental-platforms | https://www.doctoralia.com.mx/buscar?q=Imagen%20Dental&loc=Monterrey | Doctoralia search for "Imagen Dental" in Monterrey, read 2026-10-01: "No hemos encontrado ningún Imagen Dental en Monterrey" (no match) | 2026-10-01 |
| imagen-dental-platforms-2 | https://www.whatclinic.com/dentists/mexico/monterrey | WhatClinic dentist catalogue for Monterrey, read 2026-10-01: both pages, 29 clinics listed (27 distinct profiles), none at Av. Dr. José Eleuterio González (Gonzalitos) 3036 and none named Imagen Dental | 2026-10-01 |
| imagen-dental-platforms-3 | https://www.dentaldepartures.com/dentists/mexico | Dental Departures clinic search for Monterrey, Mexico, read 2026-10-01: 6 Monterrey clinics (Dental St Engracia, Centro de Endodoncia y Rehabilitacion, Dr. Jaime Moreno, Dentaltek, QUAIROZ CLINIC, Bental Studio & Lab), Imagen Dental not among them | 2026-10-01 |
| imagen-dental-platforms-4 | https://www.trustpilot.com/review/imagendental.com | Trustpilot, read 2026-10-01: no company page for imagendental.com | 2026-10-01 |
Change History
| Date | Change |
|---|---|
| 2026-10-01 | Read on 2026-10-01: the clinic has its own page on a review platform (yelp.com), so it is present on other review platforms. |
| 2026-10-01 | Other review platforms re-checked on 2026-10-01: no profile on Doctoralia, WhatClinic, Dental Departures or Trustpilot, and its indexed Yelp page could not be opened; "reviewed on other platforms" changed from yes to unconfirmed. |
| 2026-09-29 | Corrected 2026-09-29: Google rating 4.1 (was 4) and review count 88 (was 80) from the Google listing on 2026-09-26. |
| 2026-09-25 | Search visibility checked on 2026-09-25 for the five pending Monterrey queries: not present for "best dentist Monterrey", "English speaking dentist Monterrey", "dental implants Monterrey", "emergency dentist Monterrey", "Monterrey dental clinic for expats". |
| 2026-09-25 | Re-read on 2026-09-25: the clinic's bilingual website (Spanish and English versions) and its Google listing across three review sortings. Recorded: a genuine storefront photo, owner replies to critical reviews, a recurring pattern of broken-promotion/price-inflation complaints, on-site digital X-ray and Cone Beam CT, implantology and orthodontics, walk-in access at all branches, a bilingual team serving international patients, WhatsApp contact, and Dentist structured data. Corrected: the site does have a live English version at /en (previously marked absent). No TripAdvisor presence found. Google rating 4.0 from 80 reviews. |
| 2026-08-25 | License verification 2026-08-25 against CLUES: registry's master-file download timed out and it has no search form, so this clinic's license could not be found or ruled false; recorded null. No named doctors to check against RNP. |
| 2026-08-25 | Re-verification 2026-08-25: confirmed website live, name, and phone; Google Maps resolves "Av. Gonzalitos" to its official name Av. Dr. José Eleuterio González, adding the Mitras Nte. colonia and 64320 zip not previously on file (same street/building, address corrected/expanded). Captured Google rating 3.9 (69 reviews) and Maps URL/geo coordinates (none previously on file). |
A question or a correction?
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