Zental Odontología
According to our open methodology, this clinic scored 39.9/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #7 of 12 ranked clinics · Last checked: 25 August 2026
Positions by Rating Profile
- Overall Transparency & Trust#739.9/100
- Best for Expats#740.5/100
- Best for Dental Implants#736.5/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#726/100
- Best English-speaking Clinics#644/100
- Best for Families / Children#545/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified No anesthesia/sedation info found on official site
Summary
Aesthetic-focused dental studio with two Monterrey locations (Sertoma and Cumbres) led by Dr. Roberto Alvidrez, offering smile design, veneers, implants, orthodontics, prosthetics and pediatric dentistry. Markets a bilingual team to local and international patients. Prices not published.
Strengths
No categories reached the strength threshold (80%).
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✗ | Dentist names listed [s1] | 0/3 |
| ✓ | Dentist specializations listed [s1] | 2/2 |
| ? | Real clinic photos | 0/2 |
| ✓ | Service list published [s1] | 3/3 |
| ✓ | Clear contact details [s1] | 2/2 |
| ✗ | English website version [s1] | 0/2 |
| ✓ | Address and map published [s1] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published [s1] | 0/3 |
| ✗ | Cleaning price listed [s1] | 0/2 |
| ✗ | Filling price listed [s1] | 0/2 |
| ✗ | Crown price listed [s1] | 0/2 |
| ✗ | Implant price listed [s1] | 0/2 |
| ✗ | Consultation price listed [s1] | 0/2 |
| ✗ | X-ray / imaging price listed [s1] | 0/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) as of 2026-08-25 [zental-odontologia-refresh] | 6/6 |
| ◐ | Google review volume [zental-odontologia-refresh] | 2.5/3 |
| ◐ | Review recency [zental-odontologia-refresh] | 1.5/3 |
| ? | Clinic responds to reviews | 0/2 |
| ? | No recurring complaints | 0/2 |
| ? | No suspicious review patterns | 0/2 |
| ✓ | Active Facebook presence [s1] | 1/1 |
| ✓ | TripAdvisor presence [s1] | 0.5/0.5 |
| ✓ | Other review platforms [s1] | 0.5/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ? | On-site X-ray | 0/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology [s1] | 2/2 |
| ✓ | Orthodontics [s1] | 2/2 |
| ? | Oral surgery | 0/2 |
| ✓ | Pediatric dentistry [s1] | 1.5/1.5 |
| ? | Emergency care | 0/1.5 |
| ✓ | Works with international patients [s1] | 2/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✓ | WhatsApp / LINE available [s1] | 2/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [s1] | 2.5/2.5 |
| ? | Pre-visit consultation possible | 0/1.5 |
| ✓ | Clear service explanations [s1] | 1/1 |
| ? | Convenient opening hours | 0/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Monterrey", "English speaking dentist Monterrey", "dental implants Monterrey", "emergency dentist Monterrey", "Monterrey dental clinic for expats".
| ? | Mentioned for: best dentist Monterrey | 0/1 |
| ? | Mentioned for: English speaking dentist Monterrey | 0/1 |
| ? | Mentioned for: dental implants Monterrey | 0/1 |
| ? | Mentioned for: emergency dentist Monterrey | 0/1 |
| ? | Mentioned for: Monterrey dental clinic for expats | 0/1 |
| ? | Structured data on website | 0/1.5 |
| ? | Google indexing quality | 0/2 |
| ✓ | Dedicated service pages [s1] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dr. Roberto Carlos Alvidrez Chapa [s1] | Smile Design, Aesthetic Dentistry | not verified |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
- low No dentists identified anywhere (-2 pts) — No dentist names published (derived from data).
- low Opaque or bait pricing (-2 pts) — No prices or price ranges published (derived from data).
Red-flag penalty applied: -4 points (capped at -20).
Data We Could Not Verify
- Information Transparency: Real clinic photos
- Reputation & Reviews: Clinic responds to reviews
- Reputation & Reviews: No recurring complaints
- Reputation & Reviews: No suspicious review patterns
- Medical Infrastructure: On-site X-ray
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Oral surgery
- Medical Infrastructure: Emergency care
- Communication & Service: Response speed
- Communication & Service: Pre-visit consultation possible
- Communication & Service: Convenient opening hours
- AI & Search Visibility: Mentioned for: best dentist Monterrey
- AI & Search Visibility: Mentioned for: English speaking dentist Monterrey
- AI & Search Visibility: Mentioned for: dental implants Monterrey
- AI & Search Visibility: Mentioned for: emergency dentist Monterrey
- AI & Search Visibility: Mentioned for: Monterrey dental clinic for expats
- AI & Search Visibility: Structured data on website
- AI & Search Visibility: Google indexing quality
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://www.zental.mx |
|---|---|
| Phone | +52 81 1631 9812 |
| +52 81 1744 4446 | |
| https://www.facebook.com/zentalmx/ | |
| Google Maps | Map listing |
| Address | Sertoma 205-A, Col. Sertoma, 64718 Monterrey, Nuevo León |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.zental.mx | Addresses, phones, WhatsApp, email, services, social links | 2026-07-14 |
| s2 | https://smilejet.app/clinic/zental-odontologia-sertoma-clinica-dent… | Google rating ~4.9-5.0 cited | 2026-07-14 |
| zental-odontologia-refresh | https://www.google.com/maps/place/Zental+Odontolog%C3%ADa+-+Sertoma… | most recent review visible dated about 8 months ago; owner posted a photo update 4 days ago | 2026-08-25 |
Change History
| Date | Change |
|---|---|
| 2026-08-25 | License verification 2026-08-25 against CLUES and RNP: both unreachable/non-functional today. No clinic or doctor license found or ruled false for Dr. Roberto Carlos Alvidrez Chapa; recorded null. |
| 2026-08-25 | Re-verification 2026-08-25: confirmed website live, name, address, phone, and open status (Sertoma branch, matching stored address); Google rating unchanged at 5.0, review count now 305 (previously unset). Captured Maps URL/geo coordinates (none previously on file). |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.